RETURNS & REFUND POLICY

Thank you for purchasing from Swimbrella™. We want you to feel confident and satisfied with your purchase. If for any reason you’re not completely happy, we’re here to help.

30-DAY SATISFACTION GUARANTEE

Your satisfaction is 100% guaranteed.

If you are not satisfied with your purchase, you may return the item within 30 days of receiving it for a full refund. Returned items must be in good condition and include all original components.

RETURN & REFUND PROCESS

Once your returned item is received, our team will carefully inspect it. After approval, your refund will be processed and issued to the original payment method used at checkout.

Please note:

• Credit card refunds may take 5–10 business days to appear on your statement, depending on your card issuer.

• Processing times may vary slightly during peak periods.

WARRANTY INFORMATION

All Swimbrella™ products are covered by a 90-day warranty against manufacturing defects, starting from the date of receipt.

Warranty coverage does not include:

• Damage caused by misuse, neglect, or abuse

• Damage caused by strong wind conditions

• Normal wear and tear or product aging

For warranty claims, please contact our customer support team with details and proof of purchase.

NEED HELP?

If anything is unclear or you have questions about returns, refunds, or warranty claims, our support team is happy to assist you.

Email: contact@swimbrella.com

We aim to respond to all inquiries within one business day.