FAQ
How do I insert the umbrella into the base?
Loosen the cap halfway. Connect the two pole sections, insert the pole until the button snaps into the cap, then tighten the cap.
What are the bungee cords and suction cup for?
The bungee cords are used for connecting floats and anchor points to your Swimbrella. The suction cup can be used to connect the Swimbrella to the side of your pool if it has a smooth surface.
How do I use the Swimbrella® on the beach?
Fill the jug with sand and assemble without the extension. Bury the Jug halfway in the sand and enjoy your Swimbrella beach table!
How do I fill the ballast jug?
Fill the ballast jug with clean gravel, wet sand, or concrete. Top off gravel with water before installing cap. This creates a weighted keel of approximately 30 pounds for maximum stability.
How deep does the water need to be for the Swimbrella® to float?
The Swimbrella® Floating Stand will float in:
- 3 feet of water when using the extension
- 2 feet of water without the extension
This makes it suitable for most pools, shallow lounging areas, and calm water environments.
Is use of the extension optional?
Yes. The extension lowers the ballast jug deeper into the water, which can provide additional stability in breezy conditions. However, it can be removed for use in shallow waters like hot tubs.
How do I use the safety tether?
The safety tether is only on the first generation tables. It helps prevent the umbrella from lifting unexpectedly. To use it:
- Feed one end of the tether through the hole in the side of the pole holder.
- Tie a secure knot to hold it in place.
- Run the other end upward and loop it through the umbrella ribs.
- Bring it back down and secure it as instructed.
This adds an extra layer of security during use.
Can I use the Swimbrella® in windy conditions?
Swimbrella® is designed for calm to light wind conditions. Strong winds can affect stability, so we recommend collapsing the umbrella during high winds or storms to prevent damage.
Can I use a different umbrella with the stand?
Swimbrella® umbrellas are carefully engineered to be the proper weight and include built-in safety features such as blunt rib-end tips and a positive locking system designed to help prevent lift-out during sudden gusts. Use only Swimbrella brand umbrellas.
What size is the Swimbrella® umbrella?
The Swimbrella® Ultra-Light Umbrella Shades feature a 7-foot diameter, providing generous shade while remaining lightweight and easy to handle.
Do you offer international shipping?
Currently, Swimbrella™ ships within the lower 48 United States only.
What is your return policy?
We offer easy 30-day returns. If you’re not completely satisfied, you may return your product within 30 days of receipt for a full refund. Items must be returned in good condition.
Is there a warranty?
Yes. All Swimbrella® products include a 90-day warranty against manufacturing defects. The warranty does not cover damage caused by misuse, strong wind conditions, neglect, or normal wear and tear.
Need Step-by-Step Setup Help?
Download the complete Swimbrella® assembly instructions to get everything set up quickly and correctly.
